Twisted Fork Ultra Event Withdrawal Policy
Q: What is Twisted Fork’s withdrawal/refund policy?
A: Unless otherwise stated, we will provide a 75% credit on Ultrasignup towards a future Twisted Fork Running event if notified in writing to email@example.com 30 days out from the event.
At the race director’s discretion, within 30 days and up to 72 hours of the event, a 50% credit may be provided in case of injury (with doctor’s note) or family emergency (with appropriate documentation). Credits will be good for one year from date of issuance. No cash refunds, transfers, or rollovers will be issued. No credit will be issued within 72 hours of the event or after the event. Race shirts may only be picked up in person at packet pickup or on race day, we cannot mail out shirts to participants that do not attend the event.
No selling of entries is permitted. No refunds or credits will be provided for dropping down in race distance.
We understand that issues arise at the last minute that can prevent a runner from arriving at the start line. We incur most costs early on in the planning process, and this policy represents our ability to reasonably provide something to runners who cannot attend, while keeping our entry fees low and quality high. If you have any questions about our policy, please email firstname.lastname@example.org.